Frequently Asked Questions

A few reasons. We have access to rates, amenities, and inventory the public doesn't, including room and cabin upgrades, daily breakfast, resort credits, and onboard experience credits through our partnerships. We save you the hours of research and comparison. And if something goes wrong before or during your trip, you have a real person to call rather than a customer service line.

Our specialty is cruise, including luxury ocean, river, and expedition sailings, along with adventure travel such as bicycling tours, safaris, and expeditions.

We also design custom land itineraries around the globe, from solo trips and romantic getaways to milestone celebrations and multigenerational journeys.

Standalone hotel and cruise bookings never incur a fee.

A Peace-of-Mind Planning & Concierge Fee applies to custom itineraries, which reflects the time and care that goes into designing a trip built entirely around you. During your complimentary intake call, we'll talk through your travel goals and give you a clear picture of any fees upfront, based on the scope and complexity of your trip.

Sometimes. If you've found a sailing or hotel you love, we can often book it for you with added perks and benefits, frequently at the same price or better. Just send us the details and we’re happy to check with the partner.

No. Our pricing is competitive with what you'll find online, and in many cases we can match or improve on public rates while adding amenities you wouldn't get on your own.

Almost always, yes. The partners on our site are a selection of our favorites, not the full list. We work with a wide range of hotels, cruise lines, and tour operators, so if you have something specific in mind, just ask. If it's a fit, we'll book it, often with added benefits, and if it isn't the right call for your trip, we'll tell you that too.

We specialize rather than generalize. As part of the Virtuoso network, we have close relationships with the travel partners we work with, which means real benefits and real answers for you.

And we don't just book these trips, we live them: we regularly attend industry conferences and FAM trips, sailing the ships and staying at the properties we recommend, so our guidance comes from firsthand experience rather than a brochure.

Most of all, we're here to advocate for you. Unlike an online booking site, we're a family business in your corner before, during, and after your trip, especially when plans change or something needs solving.

Fill out the intake form by clicking HERE. We'll learn about your travel goals, answer your questions, and outline the next steps. There's no obligation until you've agreed to move forward.